Shipping Policy

At JUMPY WORLD LLC, we strive to ensure that your orders arrive quickly, safely, and with full transparency. Below you’ll find a complete overview of our shipping process, estimated delivery times, and shipping policies for customers within the United States.

1. Shipping Origin

All orders are shipped from our main fulfillment location:

11200 MENAUL BLVD NE
Albuquerque, NM 87112
United States

2. Delivery Area

At this time, we only ship within the United States.

We do not currently offer international shipping.

3. Shipping Charges

We proudly offer FREE shipping on all orders within the United States.

There are no hidden fees — the price you see at checkout is the final amount you pay.

4. Delivery Carriers

Your order may be shipped through trusted and reliable carriers such as:

  • USPS
  • UPS
  • FedEx

Carrier selection may vary depending on your location and package size.

5. Order Cut-Off Time

Orders placed after 2:00 PM (EST) will be processed on the next business day.

6. Delivery Timeline

Processing Time: 1–2 business days

Shipping Time: 4–7 business days

We work diligently to ensure your order arrives on time. You will receive an email confirmation once your order has been processed and shipped.

7. Tracking Information

Once your order ships, a tracking number will be sent to your email address.

You can track your shipment directly using the carrier’s online tracking system.

8. Returns & Refunds Overview

Returns Accepted: Within 30 days of delivery.

Refund Processing Time: Refunds are issued within 10 business days after the returned item is received and inspected.

For complete details, please review our Return & Refund Policy page.

9. Shipping Problems

If your order arrives damaged, incorrect, or incomplete, please contact us within 24 hours of receiving your package.

Our support team will review your request promptly and provide an appropriate resolution.

10. Changes & Cancellations

You may cancel or modify your order within 24 hours of placing it.

After this period, your order may already be processed or shipped and will fall under our Return & Refund Policy.

11. Unexpected Delays

While we make every effort to ensure timely delivery, delays may occasionally occur due to:

  • Severe weather conditions
  • Carrier service interruptions
  • High seasonal demand
  • Unforeseen logistical issues

If any significant delay occurs, we will notify you via email with updated delivery information.

12. Contact Information

Business Name: JUMPY WORLD LLC

Business Address:
11200 MENAUL BLVD NE
Albuquerque, NM 87112
United States

Phone: +1 505 464 2480

Email: support@jumpyworld.shop

Website: jumpyworld.shop

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (MT)